*Astound Broadband powered by RCN is currently searching for an Executive Administrative Assistant for our Wilkes-Barre, PA office.  The successful candidate will be a highly energized and motivated individual who is able to handle multiple tasks and is detailed orientated. This position is responsible for performing administrative tasks associated with supporting the Customer Care organization's corporate leadership team and reports directly to the Sr. Vice President.  *

The primary position responsibilities will include, but are not limited to:

• Accountable for and has oversight of multiple operational projects and also provides office and administrative support functions. 
• Develops PowerPoint presentations and financial spreadsheets.
• Plans quarterly and annual employee meetings, special trainings and events
• Plans catering services as requested.
• Makes travel arrangements for Care leadership team members.
• Establishes relationships with hotels/car rental agencies and negotiates favorable rates/terms.
• Manages direct billing accounts/vendors --purchase order requisitions for office supplies including FedEx, Konica Minolta.
• Handles Pinnacle security system for all employee badges and reporting.
• Develops and maintains business relationships with senior staff in support of the Care objectives.
• Regularly obtains and assembles data from various formats and sources for standard and ad-hoc reports/calendars.
• Codes invoices and input expense reports via ReQlogic with proper GL strings.
• Manages a range of discreet/confidential issues with confidence and security.
• Assists with ad-hoc departmental projects/needs.
• Perform special assignments such as researching information and compiling reports.
• Coordinates MVP Quarterly Awards Program and Annual Employee Anniversary Program.
• Assists with special projects. 

Our ideal candidate will possess:

• High school or GED equivalency required -- college degree preferred.
• 3+ years of applicable experience supporting senior level executives.
• Ability to thrive in a fast paced environment and operate with a high sense of urgency.
• Exceptional follow-up and organizational skills.
• Independent judgment and initiative on assignments that are time sensitive and confidential in nature.
• Significant proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) and Google Applications (sheets, Gmail, Shared Drives, etc.)
• Results oriented achiever, flexible team player who sets priorities and adapts to changing conditions.
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Stamina, passion, drive and perseverance to handle pressure well.
• Ability to stay focused and remain composed during peak periods and when dealing with challenging situations.

This position requires the individual to be diplomatic, discreet, customer service minded with excellent follow through and overall professional approach.

This position will allow the employee to work from the office or on a hybrid schedule.  If hybrid, it will require working in the office a minimum of 3 days and up to 2 days remotely.

EEO Statement:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.  Discrimination of any kind has no place here.  We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusiv ty in all aspects of our business.  

*CCPA Employee Privacy Policy (For California Candidates Only): *https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are proud to be an EEO/AA employer M/F/D/V