Position Summary:

Intern(s) provide support to their designated department and must also provide consistent “Unsurpassed Service” to all internal and external Guests, focusing on communication and relationship building.

About Us:

At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility: Know that you are equal to everyone else, no better, no less.

In this Role:

• Responsible for always practicing, supporting, and promoting Gun Lake Casino’s “Unsurpassed Service Standards.”

• Maintain a high level of personal integrity on and off duty.

• Practice teamwork, support fellow Team Members, and create an energized, positive, team-oriented work environment.

• Interact with Guests in a friendly and courteous manner and handle all Guest opportunities.

• Must be able to effectively communicate both written and verbally with Guests, Team Members, and Management.

• Maintain excellent grooming and uniform standards.

• All other duties as assigned.

Essential Qualifications:

• High School Diploma or equivalent (GED) required.

• 18+ years of age.

• Some College, must be a junior or senior enrolled in a bachelor’s program.

• Proven ability to communicate effectively with guests, team members and management in both written and verbal form.

• Demonstrated knowledge of Microsoft Office with proficiency in Word, Excel, Outlook and PowerPoint.

• Excellent oral and written communication skills.

• Proven ability to maintain confidentiality.

• Must be flexible, able to handle multiple tasks and establish priorities effectively.

• Must be able to utilize critical-thinking skills in order to work independently and make decisions without direct supervision.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.

• Must have the manual dexterity to operate job-related equipment.

• Ability to sit, walk, stand, run, and climb stairs for the duration of shift.

• Must have the ability to access all properties and areas.

• Ability to read, write and input data into the computer.

• Ability to stoop, crouch and kneel.

Work Conditions:

Work is typically in an office environment or out on the casino floor. Work areas may be warm, cold, or noisy. Tasks may be required to perform from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.

Disclaimer and Conditions of Employment:

The above statements describe the general nature and level of work performed by persons assigned to this job. These statements are not an exhaustive list of all required responsibilities, duties, and skills.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires passing a criminal background investigation and drug test.

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

Gun Lake Tribal Gaming Authority reserves the right to change the job description as necessary.