Position Summary:

The Interface Analyst I is responsible for the secure and efficient data communication between applications and tools used across The Guthrie Clinic and with external business partners. They collaborate with the business, System Administrators and with the vendors to diagnose and troubleshoot issues that may arise with data communication between systems. Additionally, they collaborate with the business, System Administrators, Project Managers and with vendors to develop and implement new/upgrade interfaces that leverages our current tools to improve workflow, reduce project costs and implementation time. They monitor major Interface Engines used within The Guthrie Clinic to ensure the systems are operating at peak efficiency and oversees any updates or enhancements required by regulation or to support the business growth and data security standards. They are responsible for monitoring incident queues and assigning delegates for work completion. They adhere to documentation standards utilized by the Interface Team

Education, License & Cert:

• BS, BA in Technical or business Field. • Epic Bridges Certification must be obtained within 1 year from date of hire

Experience:

• No Experience required

Essential Functions:

The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.

1. Aptitude for details: demonstrates excellent verbal and written skills; able to mediate conflicts; self‐starter; able to meet deadlines; and maintain meticulous documentation.

2. Ability to effectively manage multiple tasks is essential.

3. Strong customer service and user support skills.

4. Ability to work effectively as a member of a multidisciplinary team.

5. Ability to express complex technical concepts effectively, both verbally and in writing.

6. Ability to express opportunities for improvement and innovative ways to improve the use of the clinical systems supported

7. Ability to teach computer applications to people with varying degrees of computer experience.

8. Ability to advocated on behalf of The Guthrie Clinic to the vendors and drive to solutions and feel comfortable escalating timely both internal as well as external with the vendor

. Ability to deliver presentations to a diverse group of key stakeholders and customers

10. Ability to review system integration specifications and work with end users and vendors to develop and implement integration plans which support Guthrie’s needs.

Other Duties:

1. Other duties as assigned.

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer that welcomes and encourages diversity in the workplace.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.