First for a reason

First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

This is a Remote Position!

Major Responsibilities

• Provides leadership and guidance to field operations in the areas of dispute resolution, labor relations, policy compliance and interpretation, leadership development, leave management, FLSA/compensation, new business start-ups and closings, and other people-related matters.

• Maintains favorable and effective employee and labor relations with regular visibility and communication with assigned locations.

• Protects the interests of employees and the company in accordance with company HR policies and applicable laws and regulations.

• Conducts investigations for Hotline complaints, federal and state agency complaints, and internal or external audits, and provides coaching for location and regional managers on the fair and appropriate handling of such matters.

• Provides advice and counsel to employees on a variety of workplace issues and policy interpretation while protecting the company’s interest to reinforce and comply with policies.

• Works with his/her manager and the region’s labor counsel on grievance handling in locations where unions exist.

• Works with the Talent/recruiting department on hiring initiatives, especially recruiting associated with new business acquisition.

• Conducts training programs that address the company’s needs, such as performance management, employee relations and a variety of employment laws.

• Develops employee engagement and action planning to improve employee relations throughout the region.

• Facilitates the implementation of corporate initiatives and, where applicable, monitors and reports the results of those initiatives.

Minimum Education or Certifications Required

• Bachelor’s Degree in Human Resources, Business Administration, related field or equivalent experience.

• High School Diploma or equivalent

Minimum Experience or Skills Required

• Minimum 3-5 years of diverse HR experience with broad knowledge of employment law, FLSA/ compensation, organizational planning, employee relations, labor relations, and training and development.

• Good administrative skills and superior interpersonal skills.

• Multi-facility experience desired.

• Skilled in oral and written communications.

• Computer literate.

Physical Requirements and Working Conditions

• Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.

• Approximately 25-50% travel.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .