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IHG Restaurant Host/Hostess at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa in United Arab Emirates

Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Host/Hostess confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

  • To ensure that SOP basic standards are adhered to to achieve the level of service established in the Departmental Operations Manual.

  • To take care of all restaurant bookings and prepare special requirements accordingly

  • To assign table seating as per the reservation list to subordinates and to check their performance periodically.

  • To welcome and greet guests as per the voco service standards

  • To escort and provide buffet orientation, recommend food and beverages choices to guests

  • To assist in maximizing the restaurant revenue by active social media marketing

  • To handle restaurant mise-en-place such as preparing buffet tags, printing menus, and other administrative tasks required for restaurant daily operational

  • To assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.

  • To attend daily briefing with the associates on preparation, service and menu.

  • To liaise with the supporting departments on daily operation and quality.

  • To carry out any other reasonable duties and responsibilities assigned.

  • To attend all training sessions/ programmers that are requested by the Hotel’s Management ton Food Safety, Fire, Hygiene, Health and Safety.

What We need from you:

  • 2 years related experience in same capacity

  • Excellent communications skills, English is a must

  • A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate InterContinental service standards

  • A true “team-player” mentality and flexible attitude towards a diverse set of tasks

  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

  • Great communication – you’ll be warm, welcoming, and easy to talk to

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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