Location

Tucson National Resort

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort may be your perfect match.

Job Description

R esponsible for ensuring proper training and supervision of staff in all F&B outlets, delivering prompt, courteous service in a manner that complies with Omni Tucson National Resort Food and Beverage standards.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

• Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.

• Must maintain full familiarity with menus and knowledge of beverage offerings.

• Ensure all staff has completed side work checklists for dining room.

• Spot check liquor pars and order daily supplies.

• Monitor food and liquor requisitions and food waste.

• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

• Hold pre-shift meetings and ensure department training requirements are met monthly.

• Follow up on established training steps.

• Handle guest comments and complaints and ensure member and guest satisfaction.

• Communicate with guests and receive feedback.

• Stay and assist on the floor during peak hours.

• Observe, teach, and correct staff’s service in a professional manner.

• Examine food preparation and beverage presentation.

• Assist manager in scheduling and forecasting both weekly and monthly.

• Participate in interviewing/recruiting as needed.

• Assist in monthly MOS audits.

• Prepare maintenance requests and follow-up.

• Maintain knowledge of the resort property and events.

• Participate in department meetings and other required company training.

Qualifications

• 1 year of experience in Food and Beverage supervision or management role preferred.

• Must have and maintain AZ Food Handlers and TABC certifications.

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by phone.

• Must be able to work in a fast-paced environment and multi-task efficiently.

• Prior serving and cash handling experience preferred

• Must be able to work flexible shifts including nights, weekends, and holidays.

• Must have the ability to manage deadlines.

• Understanding of Food and Beverage financials including cost and par controls is preferred.

• Must have a strong attention to detail as well as strong customer service skills.

• Must know emergency procedures and work to prevent accidents.

Job LocationsUS-AZ-Tucson

Posted Date2 weeks ago(5/10/2024 7:19 PM)

Requisition ID 2024-109822

of Openings 1

Category (Portal Searching) Food & Beverage