Provides support to the Community Transition Liaison Program as well as other Community Services or Clinical Services programs. Helps staff members & administrators achieve the agency?s mission & goals by relieving them of a variety of administrative & organizational details. Duties & Responsibilities: Supports the Community Transition Liaison to operate at the top of their role & responsibility. Accompanies the Liaison on nursing facility visits as needed. Provides additional support to the Liaison for complex cases. Gathers documentation needed to assist the consumer in applying for public benefits. Assists the consumer in completing & submitting housing applications. Conducts clerical duties as needed by Liaison &/or Supervisor, including data entry into EOEA-designated cloud-based data enterprise system. Ensures case documentation meets the standards set forth by the Executive Office of Elder Affairs for the Community Transition Liaison Program. Substitute for Executive Assistant &/or other administrative staff by performing backup for such tasks as distributing mail & troubleshooting office equipment problems. Maintain accurate levels of supplies for the assigned programs & ordering supplies as needed. Substitute on the front desk reception, in rotation with other specified clerical staff members, when the regular receptionist is on break or otherwise off duty. Other duties & projects as assigned. Skills & Abilities: Ability to collaborate, take initiative, provide/ receive feedback. Excellent computer skills required. Ability to work independently & professionally. Valid MA driver?s license & car required Education, Licensure & Experience: High School diploma or GED with 1 year of related work experience &/or interest in working with nursing facility residents including older adults or persons with disabilities who are transitioning from an institutional to a community setting. Physical Requirements: Prolonged periods sitting at a desk & working on a computer. Must be able to lift up to 15 pounds. Travel throughout the service area including the Islands. Occasional off-cape travel.