ADMINISTRATIVE COORDINATOR 1/2/3

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ADMINISTRATIVE COORDINATOR 1/2/3

Salary

Depends on Qualifications

Location

Shreveport, LA

Job Type

Classified

Job Number

194516-AC1-3-050724-ET

Department

DCFS-Department of Children and Family Services

Opening Date

05/10/2024

Closing Date

5/25/2024 11:59 PM Central

• Description

• Benefits

• Questions

Supplemental Information

This position is located in the Shreveport office of Disability Determinations Services.

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months.

As part of a Career Progression Group, vacancies may be filled from this recruitment as a Administrative Coordinator 1, 2, or 3 depending on the level of experience of the selected applicant(s). The maximum salary for the Administrative Coordinator 3 is $1,887.20 biweekly. Please refer to the ‘Job Specifications’ tab located at the top of the LA Careers ‘Current Job Opportunities’ page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Your conditional job offer and access to Social Security Administration's (SSA's) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.

*Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process.

Resumes will not be accepted in lieu of a completed application. Youmustinclude all relevant education and experience on your official State application.

The duties you describe in the Work Experience section of your application will be reviewed by State Civil Service as part of the process in determining if you meet the minimum qualifications for this job.

Selected Core Competencies:

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

• Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Selected Preferred Competencies:

• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.

• Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

• Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

• Working with Financial Information: The ability to use financial data to guide, drive, and convey the financial standing and/or outlook of an organization.

  Your experienceWILL NOTbe evaluated based on the job title alone. You must describe your actual duties. If you are a current employee of the State of Louisiana it is important that you indicate in the "Duties" section for each jobthe specific programs that you worked in to receive credit for that experience.

  List all prior employment. Work experience left off of your electronic application or only included in an attached resume will not be credited. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Incomplete applications will not be considered.

  Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

DCFS is an “Equal Opportunity Employer” and Louisiana is a “State as a Model Employer for People with Disabilities”

For further information about this vacancy contact Eddie Tompkins, Human Resources Analyst by email at:

Eddie.Tompkins@SSA.gov

Minimum Qualifications

MINIMUM QUALIFICATIONS:

No experience or training is required.

Job Concepts

Function of Work:

To perform a variety of clerical duties that are routine in nature in support of the staff members and/or operations of an organizational unit or program.

Employees usually follow detailed instructions or procedures. Very limited, if any, discretion is required in the performance of these duties.

Level of Work:

Entry.

Supervision Received:

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised:

None.

Location of Work:

May be used by all state agencies.

Job Distinctions:

Differs from Administrative Coordinator 2 by the absence of experienced-level duties that require some independent judgment to perform.

Examples of Work

NOTE: Positions allocated at this level tend to focus on a few examples of work as listed below:

Answers multi-line telephone or switchboards, giving routine information and screening calls.

Greets visitors.

Receives, sorts, and distributes mail.

Collects and prepares for processing time and attendance sheets for department or office.

Performs routine filing of documents and maintains filing systems.

Copies and/or distributes correspondence, reports, and other documents.

Receives cash, checks, credit cards, vouchers, or departmental charges from customers and/or employees in payment for goods or services.

May operate various office equipment (such as copy machine, calculator) that requires no special knowledge or previous training.

May deliver and pick-up various materials.

Performs related duties as assigned.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

* Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (www.trsl.org),

• Louisiana School Employees Retirement System (www.lsers.net), among others

  01

  Are you a current employee of the Department of Children and Family Services?

• Yes

• No

  02

  Do you have experience handling front office receptionist duties?

• Yes

• No

  03

  Do you have experience handling complex clerical matters?

• Yes

• No

  04

  AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.

• 1= I have no experience and/or am uncomfortable adapting to change

• 2= I have limited experience or require assistance to adapt to change

• 3= I can adapt to change

• 4= I can adapt to change and help others improve their ability to adapt to change

  05

  AC: Explain your rating by providing specific and relevant examples in the box below.

  06

  CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

• 1= I have no experience and/or am uncomfortable communicating effectively

• 2= I have limited experience or require assistance to communicate effectively

• 3= I can communicate effectively

• 4= I can communicate effectively and help others improve their communication

  07

  CE: Explain your rating by providing specific and relevant examples in the box below.

  08

  DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

• 1= I have no experience and/or am uncomfortable displaying professionalism

• 2= I have limited experience or require assistance to display professionalism

• 3= I can display professionalism

• 4= I can display professionalism and help others improve their ability to display professionalism

  09

  DPf: Explain your rating by providing specific and relevant examples in the box below.

  10

  FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

• 1= I have no experience and/or am uncomfortable focusing on customers

• 2= I have limited experience or require assistance to focus on customers

• 3= I can focus on customers

• 4= I can focus on customers and help others improve their ability to focus on customers

  11

  FC: Explain your rating by providing specific and relevant examples in the box below.

  12

  FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

• 1= I have no experience and/or am uncomfortable following policies and procedures

• 2= I have limited experience or require assistance to follow policies and procedures

• 3= I can follow policies and procedures

• 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

  13

  FPP: Explain your rating by providing specific and relevant examples in the box below.

  Required Question

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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