Job Information
Lake Chelan Casino Valet Attendant (LCC) in Manson, Washington
*$500 Hiring Bonus Summary:
Provide valet parking and front door guest services for patrons. Proactively approach, greet and acknowledge all patrons in a friendly, professional manner and provide quick responsive guest service. Responsible for safe and effective transportation of guests to and from the designated locations.
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Essential Functions:
- Greet and welcome casino valet patrons in a courteous manner.
- Responsible for handling all patron vehicles with the utmost care and respect.
- Follows all departmental procedures regarding key control and valet ticket distribution.
- Ensures safety of vehicle prior to parking by quickly checking it for damage, dents, scratches, broken glass and documents such damage on vehicle ticket.
- Retrieves vehicles in a safe and timely manner, opens doors for guests and thanking them for coming to the casino.
- Reports accidents or injuries to management and/or security immediately.
- Reports unsafe conditions and anticipates hazards constantly.
- Effectively communicates with supervisor and reports any mechanical difficulties and/or maintenance needs of all vehicles.
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``` - Responsible for safe and effective transportation of guests and casino property to and from the designated locations.
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``` - Maintains thorough written reports of all trips, number of passengers, departure and arrival times, dispatcher's name. - Conducts routine safety inspections of all vehicles before and after every trip and report any problems to management. - Maintains company, employee, and patron confidentiality. - Provides a high standard of professionalism and guest service. - Performs other duties or special projects as assigned.
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Knowledge, Skills, and Abilities (Minimum Qualifications):
- Must be 18 years of age.
- Must possess and maintain a valid Washington State Driver's License.
- Must be able to obtain and maintain a non-gaming permit.
- Must have strong communication skills.
- Must have excellent guest service relation skills.
- Must be able to work variable hours, including evenings, weekends, holidays and possible overtime.
- Must be able to drive an automatic and manual transmission.
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``` - Ability to drive and operate a vehicle. - Must have a good driving record and must be insurable.
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``` - Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or positon. - Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language. - Ability to maintain company and employee information confidentiality.
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``` - Must have a current and valid non-gaming permit.
Physical Demands / Work Environment:
Ability to stand, walk, and run for short bursts during shift.
Ability of sight to recognize traffic signs, read directions/maps, and maneuver a vehicle safely.
Manual and finger dexterity as required to perform daily job duties.
Ability to frequently lift and/or move up to 35 pounds.
Ability to occasionally lift and/or move up to 50 pounds.
Ability to occasionally bend, squat and/or reach.
Occasionally works near or around electricity.
Occasionally works near or around mechanical moving parts.
Frequently exposed to vibration.
Occasionally exposed to a high level of noise in the work environment.
Occasionally exposed to tobacco smoke.
Occasionally exposed to fumes or airborne particles.
Frequently exposed to outside weather conditions, includin