Royal Hawaiian Movers, Inc. has an immediate opening for a Move Specialist / Traffic Coordinator to join our company in the Honolulu office. We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities.

We are looking for career-minded individuals to join our company and help us today and grow with us in the future. Answer incoming and outgoing phone calls, as well as learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details, and the ability to communicate effectively with customers, coworkers, and clients. The ideal candidate has excellent customer service skills and can work well under pressure while remaining focused.

Location: Honolulu

Schedule: Monday to Friday, 7:30 to 16:30

Compensation: $19 per hour

To Apply: Submit your resume or visit us at 3005 Ualena St, Honolulu, HI 96819. You can also call Kyra at 808-432-9584 to schedule an interview 

Essential Duties and Responsibilities:

• Communicate professionally with customers/clients, visitors, and coworkers

• Utilize proper phone etiquette

• Help customers with the movement of personal household goods into and out of Hawaii

• Proper preparation of shipping documents, such as manifests and bills of lading

• Maintain and understanding of import rules for each receiving country and make sure all documentation meets all export regulations

• Organize and maintain military outbound files and follow through with customers/clients on key dates

• Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact

• Work with the Operations team to facilitate moving services to clients

• Provide excellent customer service and follow through on commitments

• Ensure invoices are processed and billed accurately in a timely manner

• Other duties as assigned

  Required Skills and Abilities:

• Excellent time management skills

• Works well under pressure

• Detail oriented and motivated

• Excellent customer service skills

• Must be authorized to work in the US and be at least 18 years old

  Physical Requirements (with Reasonable Accommodation):

•  Sitting: Ability to sit for prolonged periods at a desk.

• Repetitive Motion: Frequent use of hands and fingers for typing and operating office equipment.

• Visual Acuity: Capability to read and view information on computer screens and documents.

• Manual Dexterity: Proficiency in handling documents and typing.

• Speaking and Hearing: Effective communication in person, over the phone, or via video calls.

• Walking: Occasional movement around the office to attend meetings and collaborate with coworkers.

• Lifting: Ability to occasionally lift light office supplies, up to 25 pounds.

• Mobility: Ability to move around the office, including bending and reaching.

  Required Education and Experience:

• High school diploma or equivalent

• 1 to 3 years of experience in invoicing and billing a must

• 1 year or more of experience in a related field highly desired

• Knowledge of Microsoft Office; Outlook, Word, Excel

• Knowledge of basic office equipment; computer, printer/copier, fax, postage machine, and phone systems

• Must have strong organizational skills and the ability to pay close attention to detail

  Benefits:

• 401K w/ match

• Medical and Dental  Employer Paid!

• Vision insurance

• FSA Medical and Dependent

• Paid Holidays

• Paid Time Off

• Supplemental Insurance

  Equal Opportunity Employer

  Minorities/Women/Veterans/Disabled

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