Responsibilities

Position Summary: To ensure the maintenance of a safe, clean, healthy physical environment for patients, staff, and guest. Complete service work orders and preform both repairs and preventative maintenance to equipment including furniture, kitchen equipment and buildings and grounds. Attend/assist with safety trainings, fire/emergency drills, facility inspections and any other duties as directed by the DPO.

Guidance/Managerial Requirements: Direct supervision given. Specific/detailed instructions provided. Procedures well established. Limited decisions made. Supervisor readily available as needed.

Other Management Requirements: Principal Contacts (List principal internal and external contacts (e.g., customers, vendors, peers, etc.): Patients, Peers, Vendors.

Work Environment: Possible exposure to psychiatric patients who may exhibit violent/aggressive behavior; potential exposure to communicable diseases, blood/body fluids and, other hazardous waste. Ability to exercise self-control in potentially volatile situation such as being verbally or physically confronted in a threatening or aggressive manner. Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic. Ability to handle interruptions often and be able to move from one task to another. Must be flexible and not easily frustrated in dealing with differences of opinions. Able to assist in patient restraints and seclusions.

Equipment Used: Computer and software programs. Copy machine. Telephone and paging System. Policies, procedures, plans and program manuals.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may be regularly required to have full range of mobility in upper and lower body; be able to reach overhead; be able to work in various positions, including stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time; be able to lift, pull and push materials and equipment to complete assigned job tasks; and be able to frequently lift 10-100 +/- pounds of weight throughout the assigned workday. The employee must have the ability to express and exchange ideas via spoken language or important spoken instructions to others accurately, sometimes quickly and loudly. The employee must have the ability to perceive detailed information through oral communication and to make fine discriminations in sound. The employee must have the ability to perform repetitive motions with wrists, hands and fingers. Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks and visually observe patients on the unit and in therapeutic activities. While the employee may possibly be subjected to temperature changes, there is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. There may be limited exposure to chemicals and fumes, loud noises, vibration, extreme temperatures, confined spaces, allergens: dust, mold and/or pollen.

Note: The essential job functions of this position are not limited to the duties listed above.

THE CAROLINA CENTER FOR BEHAVIORAL HEALTH IS COMMITTED TO SERVICE EXCELLENCE. Service Excellence is part of all we do at The Carolina Center for Behavioral Health. Our standards include: • Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills. • Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work. • Practice teamwork by participating in decision-making and process improvement, communicating effectively and focusing on the problem/issue, not the person. EQUAL EMPLOYMENT OPPORTUNITY: The Carolina Center is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.

AMERICANS WITH DISABILITIES ACT: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Qualifications

Qualifications: High School diploma or equivalent. Either technical or on job training. Must have the ability to read, write, basic computer skills, arithmetic and have excellent communication skills. Must be able to safely use basic hand tools, electrical testing equipment, climb and work off ladders.

Related Work Experience: A minimum of zero to one (0-1) years of experience preferred.

In the absence of any of these qualifications upon hire, with the exclusion of licensure, employee must demonstrate the ability to learn these concepts and develop these skills within a reasonable time frame via the organization’s orientation and training program.

License and/or Certifications Requirements: Not Applicable

Education Requirements: High school diploma or Equivalent