Additional Information Ambassadors of the Environment | AOTE

Job Number 24081974

Job Category Golf, Fitness, & Entertainment

Location The Ritz-Carlton Grand Cayman, PO Box 32348 KY1-1209, Grand Cayman, Cayman Islands, Cayman Islands

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

AOTE Naturalist

Lead programs for kids, youth, adults, families, and group activities, such as snorkeling, kayaking, underwater photography and videography, botanic park (terrestrial) tours, sustainable living lessons, arts & crafts, etc. Explain and promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency. Demonstrate knowledge of local and cultural heritage. Prepare for each activity, ensuring that the co-naturalist or attendant is also prepared with any necessary materials. Guide tours whilst conveying scientific information, tailored to the level of the guest(s) on the tour. Ensure operation of the Ambassadors of the Environment program in relation to curriculum preparation and development. Ensure preparedness of program with any necessary materials and have confidence in guiding the group at all times. Participate in the creation of new activities as needed. The ideal candidate must have:

• Minimum of a Bachelor’s degree in Marine Biology, Environmental and Earth Sciences, Life Sciences, Science Education, or similar program major

• Working knowledge and experience in coral reef ecology or environmental education preferred

• Excellent verbal and written skills in English

• Experience working with children ages 4 to 18 a must

• A dedication to working with children and educating the next generation about the environment with an appreciation for Cayman's culture & environment is essential

• Must be a strong swimmer and snorkeler, preferably with CPR/first aid and lifeguard skills

• Experience leading recreational tours and supervising groups in a variety of environmental conditions

• Strong team player

• Able to energize the Ritz-Carlton culture and mission of Ambassadors of the Environment

• Ability to work a flexible scheduled including evenings, weekends and holidays

Lead programs for kids, youth, adults, families, and group activities, such as snorkeling, kayaking, underwater photography and videography, botanic park (terrestrial) tours, sustainable living lessons, arts & crafts, etc. Explain and promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Demonstrate knowledge of local and cultural heritage. Prepare for each activity, ensuring that the co-naturalist or attendant is also prepared with any necessary materials, and guiding the group at all times.

Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Visually inspect tools, equipment, or machines; move over sloping, uneven, or slippery surfaces; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Bachelors’ degree from an accredited university or college in the Environmental Sciences

or equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: Lifeguard Certification

Water Safety Certification

CPR Certification

Oxygen Certification

Epi-pen Certification

First Aid Certification

Food Safety Certification

Clean Drivers Abstract

Any certification or training required by local and state agencies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.