Job Overview:

The Lifestyle Assistant is responsible for the daily activity at the Lodge entrance and front desk. This position assists both the General Manager and Lifestyle Manager on the planning, implementation, coordination and oversight of creative, customized community events, resident engagement activities, and other programs to enhance the lifestyle experience of the residents. In addition, this position will also have administration duties assisting department managers as directed.The expected schedule is Tuesday-Saturday but may change based on event needs. Working hours will be based on Lodge operating hours, which are 7:00am-8:00pm during winter hours and 7:00am-9:00pm during summer hours.Schedule is subject to change as dictated by business needs.

Compensation: $22.00 - $25.00 an hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Help coordinate and implement customized community events to create a customized and unique community spirit in assigned communities
• Assist the Lifestyle Manager to identify, ensure approval, hire, and oversee performance of all vendors for events and programs in accordance with the Community Programs plan, including review of all vendor invoices prior to payment
• Maintenance of a vendor database and development of positive working relationships with all community event vendors
• Assist with accurate data input for the community event calendar and update on a monthly basis for Lodge displays and Community website
• Assist in providing content for website updates and monthly newsletter related to events and recreational programs in assigned communities.
• Assist in uploading documents to Community website
• Assist with proofreading monthly newsletter prior to distribution
• Assist with content creation for event marketing, such as digital fliers, posters, mass emails, news articles
• Assist in setting up for community events and Shared Interest Group (SIG) meetings by setting up tables and chairs, decoration, food stations, dance floors, umbrellas or other items as deemed necessary.
• Works with the Welcoming Committee on providing orientations and welcome visits
• Works effectively with co-workers, clients and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; being willing to accept other tasks when requested, and respecting the diversity of our workforce in actions, words and deeds
• General administrative functions as needed by the General Manager and Board of Directors, i.e., venue changes, posting of flyers for clubs, programs and community announcements and general notifications to membership
• Apply a pro-active approach to all areas of responsibility and strive for continued improvement and excellence throughout
• Must deliver messages timely, either verbally or in written form
• Must be able to hear and speak in order to receive telephone calls and interact with clients as well as take clear messages
• Other items that may be required as part of position based upon Board of Directors’ requests/FirstService Residential supervisor, or as deemed appropriate
• Must be able to drive to various locations as part of job duties
• Consistent and regular attendance is required
• Evening and weekend work may be required based on business needs
• Overtime may be required based on business needs

Skills & Qualifications:

• Public charisma and ability to develop positive relationships
• Organizational and time management skills with the demonstrated ability to multi-task
• Strong ethical practices
• Demonstrate a community posture that represents FirstService Residential as a leader in our industry for the vision of collaborative partnerships within the community
• Is pleasant, courteous, and professional manner when working to resolve problems even when faced with angry or unreasonable individuals
• Ability to think and work independently and as part of a team
• Use of good judgment, critical thinking, and business “savvy”
• Must be proficient with computer programs needed for specific positions including In Design, Microsoft Outlook, Excel, Publisher and/or Canva.
• Excellent written and verbal communication skills
• Proficient in English

Education & Experience:

• Must have a minimum of a GED or High School diploma. Some college experience preferred

Physical Requirements and Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 35 lbs.
• Must be able to stand and exert well-paced ability for up to 4 hours in length.
• Must be mobile enough to move around during facility programs or outside events and stand for long periods of time.
• Must have finger dexterity including handle, grasp and lift objects and packages and the ability to type/use a keyboard.

Tools & Equipment Used:

• Normal office tools and equipment

Travel:

• The only travel associated with this position is local travel to various locations on and around the property for errands and event preparation as needed.

What We Offer:

• Medical, dental, and vision plans (full time and part time 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Verizon discount
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.