Description

We are offering a contract to hire employment opportunity for a Medical Receptionist located in El Monte, California. The role involves a variety of tasks including welcoming patients, scheduling appointments, managing patient accounts, and maintaining a safe and efficient clinic environment. The position will occasionally require support or rotation to other health centers.

Responsibilities:

• Greet patients and visitors in person or on the telephone and answer or refer inquiries

• Schedule appointments to optimize patients’ satisfaction, provider time, and treatment room utilization

• Collect appropriate payment when necessary

• Protect patients’ rights by maintaining confidentiality of personal and financial information

• Maintain patient accounts by obtaining, recording, and updating personal and financial information

• Follow policies and procedures and report any necessary changes to maintain operations

• Contribute to team effort by accomplishing related results as needed

• Answer phones promptly and courteously, directing calls as appropriate, and distribute messages if necessary

• Assist in maintaining a safe, organized, and efficient facility

• Perform other duties assigned by management

Requirements

• Knowledge of insurance procedures and policies in a healthcare setting is required.

• Fluency in written and spoken English and Mandarin Chinese is required

• Familiarity with medical terminology is essential.

• Experience with Electronic Medical Record (EMR) systems is required.

• Excellent communication and organizational skills are necessary.

• Ability to maintain patient confidentiality and adhere to HIPAA guidelines is crucial.

• Must have a high level of attention to detail and accuracy.

• Ability to multitask and manage patient scheduling efficiently.

• Should be able to handle patient inquiries and concerns with professionalism and empathy.

• Previous experience in a medical reception or similar role is preferred.

• Strong customer service skills are essential.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .