Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 300 locations across six continents. 

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

We are looking for an Ocean Agent (FCL & LCL) to join our Ocean Team based in BUH (Bucharest) office.

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Department.

KEY RESPONSIBILITIES:

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operational system

• Track and Trace Ocean Files

• Use Global Ocean Wok Flow Monitor on a daily basis and other reports and tools as available

• Ensure documents are timely sent to customer or broker for customs purposes.

• Ensure accurate and timely client and vendors billing.

• Interact with our customers in arranging their international shipments, meeting customer service standards.

• Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).

• Meet compliance at all times to regulations internal and external in accordance with government regulations.

• Understand department process flow, and looking for best practices to improve operational efficiency and productivity

• Ensure all customers standard operating procedures in place and updated in customer SOP.

• Meet KPI standards in accordance with the Company’s procedures   

• Overseas communications, timely responses to emails and requests (internal and external)

• Situations escalation to Management, when necessary

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Attend training classes when required. Complete mandatory training when required.

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Knowledge:

• Expeditors’ Company Policies and Procedures

• Basic local regulatory knowledge for compliance (preferred)

• Understanding of ocean documentation process, a plus

• Hazardous Materials certification (preferred)

• Understanding of Expeditors systems and procedures

• Romanian Language (spoken & written)

   Skills:

• Pro-active, strong organizational skills.

• Good computer skills (Excel, Word)

• Fluent in English

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

   Behaviours:

• Positive and willing to help attitude

• 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.

• Understanding of ocean documentation process 

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

•  Pro-active, strong organizational skills.

•  Good computer skills (Excel, Word).

•  Hazardous Materials certification (preferred - if not, willing to learn).

Expeditors offers excellent benefits:

• Private Medical Insurance

• Meal Tickets

• Life Insurance

• Training and Personnel Development Programm

•  Free shuttle Service from / to Aviatorilor Metro Station

• Attractive Income Package

• Position is Based on Bucharest, Romania (Willbrook Platinum Center)

• Work from Home (Hibryd) - as per Global Corporate Policy