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Your role at Clorox:

As member of the Canadian sales’ organization, the Customer Manager will have a significant impact on the business by influencing their assigned customer base to build their business through profitable AAA (assortment, availability, and activation) recommended actions on the applicable brands.

In this role, you will:

The Customer Manager is accountable to deliver the customer specific targets (NSC, Trade, MSC) and strategic deliverables that ladder up to support Clorox’s overall financial, and Market Share objectives.

Deliver the NSC, Trade and MSC targets set per fiscal year through the framework tools:

• Exceptional management AAA guidelines for the outlined distributor customer list .

• Utilization of data that deliver insights to influence customer category strategy and decision making.

• Develop and document annual customer review and priorities for a complete understanding of customers through the norms and rhythms of the annual business process timelines and deliverables (monthly, quarterly, annual, ad hoc)

• Build the distributor customer relationships that enhance alignment and accountability to joint Business Plans and proactive planning and negotiations that achieve to over-deliver targets.

• Proactive management to keeping plans updated, accurate and within the target framework with the ability to effectively communicate changes, and actions required to land the plans and targets. Own the business plans for the distributor customer list that are aligned with Clorox priorities and strategies and planning timelines on time and in full.

• Execute plans maximizing volume and profit growth for Clorox, and the distributor customers.

• Owns the relationship of the customer at the appropriate level within the distributor customers , including regular Stewardship Connects

• Deliver on sales objectives, promotional opportunities, and merchandising plans utilizing effective trade fund management.

• Owns the TPM system by keeping forecasts, trade events and plans are updated regularly and within the target framework assigned.

• Complete regular business reviews using available data and customer insights.

• Owns the customer negotiations at the aligned account level and within the accountabilities of the target framework and strategies.

#LI-Hybrid

What we look for:

Years and Type of Experience:

• Minimum 3-5 years preferred in CPG sales.

• Sales experience in dealing directly with Grocery retailers in a sales function role. Telano Group, Marcheleo’s, or distributor experience an asset.

• Fundamental understanding of forecasting prediction, trade spend management and implementation

• Strong demonstrated abilities in the interpretation and extraction of Nielsen data – Customer POS data

• Expert computer skills (Microsoft office including Excel, Word, PowerPoint and trade spend management tools)

• Strong time management skills

• Solid retailer/industry knowledge

Skills and Abilities

• Strategic Thinking

• Solution mindset - a drive for results and a passion for winning

• Demonstrated Leadership Abilities

• Strong logic-based problem solver

• Fact-based Decision Maker and Owner

• Team Player & Collaborator

• Top Notch Communication Skills-verbal, written & presentation; with the ability to present to various levels of the organization

• The ability to influence using fact-based information

• Strong initiative and demonstrate ownership

• Demonstrated level of curiosity with an interest and passion to learn and grow

Education Level/Degree:

• University Degree or equivalent work experience with completion of post-secondary education

Workplace type:

Hybrid

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here (https://www.thecloroxcompany.com/company/idea/) .

Benefits we offer to help you be well and thrive:

• Competitive compensation

• Generous 401(k) program in the US and similar programs in international

• Health benefits and programs that support both your physical and mental well-being

• Flexible work environment, depending on your role

• Meaningful opportunities to keep learning and growing

• Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

Who we are.

We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.

This is the place where doing the right thing matters.

Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (https://www.thecloroxcompany.com/company/idea/) .

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more at Equal Employment Opportunity is the Law .

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.

The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.