Job Information
Bell Partners Move in Manager in Austin, Texas
We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.
B e ll Partners , https://bellpartnersinc.com/overview/ a national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.
This position is responsible for overseeing the new resident Move In experience in accordance with guidance from the General Manager and adhering to all established Bell Partner’s Inc policies and procedures.
This position is responsible for overseeing the new resident Move In experience in accordance with guidance from the General Manager and adhering to all established Bell Partner’s Inc policies and procedures.
Essential Functions and Responsibilities:
Oversight of the new resident Move In experience
Utilize the New Move In Checklist to ensure all necessary and required documents are collected and uploaded to new resident file before move in date
Assist in any post Move In maintenance needs of the new resident up to 30 days of move in date
Meet regularly with General Manager and Resident Services Manager to discuss new resident experience performance
Maintain and update resident lease files and computer records for the community
Field any resident concerns and coordinate resolution with General Manager or other members of the leadership team
Perform other administrative duties as assigned by the Community Manager
Regular attendance and punctuality
Additional Functions and Responsibilities:
Additional duties as assigned. This position is continually evolving based on needs of the community and additional duties will be required
Knowledge, Skills and Abilities:
Strong working knowledge of MS Office Suite to include MS Excel required
Yardi knowledge preferred
Must demonstrate support of Bell Core Values
Must demonstrate support of BAL strategic drivers
Must demonstrate ability to provide exceptional customer service
Must demonstrate ability to successfully work on a team
Must be able to clearly communicate both orally and in writing
Must be able to understand directives both orally and in writing
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
Must present a professional image and adhere to Bell Partner’s Inc professional attire policy
Must be resourceful and well organized
Education and Background:
High school diploma
Strong customer service experience required
1+ years property management industry experience preferred
Previous supervisory experience preferred
Bell Partners, Inc. (“BPI” or the “Company”) is an equal employment opportunity employer. BPI’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.
Why Join Us?
At Bell, we're family. It is through the combined efforts of our associates that we achieve our Mission of being the apartment company of choice by creating value and honoring commitments to our residents, partners, and other associates.
As part of Bell, your work is rewarded through competitive compensation and reward strategies, through sincere appreciation and through opportunities for enrichment and advancement.
Collectively, our company boasts one of the most talented, hardworking, and service-oriented teams in the apartment industry.
With a clear vision of where we want to go, and the best associates in the industry to help us get there, Bell's future remains bright!
Bell offers competitive benefits that can provide protection, peace of mind, and savings. From medical, dental and vision coverage to income protection, retirement savings and other benefits, we've got you covered.
Come Join Us!
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